Frequently Asked Questions

AndroHealth (AHHIS) is a comprehensive cloud-based Hospital Information System designed for Saudi healthcare facilities. It covers patient management, electronic medical records (EMR), pharmacy, laboratory, radiology, billing, insurance claims, and appointment scheduling — all integrated with NPHIES for seamless health insurance processing.

NPHIES (National Platform for Health and Insurance Exchange Services) is Saudi Arabia's national platform for exchanging health insurance transactions in real time: eligibility, prior authorization, claims and payment reconciliation. AndroHealth is NPHIES-certified, so healthcare facilities can verify eligibility, request prior authorizations and submit claims directly from the system, without re-entering data on a separate portal.

AndroHealth is designed for all types of healthcare facilities in Saudi Arabia including hospitals, medical complexes, polyclinics, specialized clinics, dental clinics, rehabilitation centers, and home healthcare providers. The system is scalable from small clinics to large multi-branch hospital groups.

Yes, AndroHealth is fully bilingual with complete Arabic and English support. The interface, reports, prescriptions, and all documentation can be generated in both languages. The system also supports RTL (right-to-left) layout for Arabic users.

Yes, AndroHealth is certified as Saudi technology by the Communications, Space and Technology Commission (CST) and the Made in Saudi program. It is also certified by NPHIES for health insurance exchange services. This ensures compliance with Saudi regulations and data sovereignty requirements.

AndroHealth provides comprehensive patient management including registration, appointment scheduling, electronic medical records, clinical notes, prescription management, lab and radiology orders, billing, insurance claim processing through NPHIES, patient portal, and complete medical history tracking across all departments.

Andromeda ITC provides IT consulting, custom software development, system implementation and integration, cloud solutions, and technical support (business hours, with 24/7 coverage for critical incidents). We specialize in healthcare IT solutions and serve clients across Saudi Arabia including government entities, hospitals, and enterprises.

Andromeda Information Technology is headquartered in Riyadh, Saudi Arabia, at 2152 Uthman Ibn Affan Branch Rd, Al Izdihar, 7579, Riyadh 12487. We serve clients across all regions of Saudi Arabia.

We serve healthcare (hospitals, clinics, medical centers), government entities (Ministry of Interior, GACA, Armed Forces), food & beverage, construction, and telecommunications sectors. Our primary focus is healthcare IT solutions with our flagship product AndroHealth.

You can request a demo or consultation by visiting our contact page at ait.sa/contact, calling us at +966 11 483 0044, or messaging us on WhatsApp. Our team will contact you shortly to schedule a personalized demo.