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DutiesBook
Multi-Channel Customer Communication Platform
DutiesBook is a multi-channel customer communication platform that unifies WhatsApp Business API, Instagram Direct, Facebook Messenger, and email into a single shared inbox. Customer-facing teams handle every conversation from one screen, with adaptive workflows, broadcasting, contact management, real-time analytics, and team collaboration so no message is missed and every customer gets a faster, more consistent response.
Key Features
Unified inbox for WhatsApp, Instagram, Messenger and email
WhatsApp Business API messaging and broadcasts
Adaptive workflows and automation
Team collaboration and shared assignments
Contact management
Real-time analytics and reporting
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